September 7, 2025

How We Delivered a Cutting-Edge Food Ordering App for Seamless Customer Experience

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Web Features

The mobile app boasts an array of user-centric features that make the food ordering experience effortless and engaging:
Account Management: Users can register using email or social accounts (Google, Apple) and verify their phone numbers with OTP. The account system allows easy updating of personal details, including avatar, name, phone number, and saved addresses.
User Preferences: Users have the option to choose their preferred language and theme (light or dark).
Seamless Browsing & Search: The app offers an intuitive home feed where users can browse restaurants and dishes, search by name, and filter results based on categories, ratings, price range, and more.
Dish Details: Detailed dish descriptions, ingredients, and customization options help users make informed decisions.
Wishlist & Notifications: Users can save items to their wishlist and receive notifications for available or discounted items.
Cart Management: The app enables users to add, update quantities, or remove items from the cart before checkout.
Order Tracking: Users can track orders in real-time with instant status updates on preparation, dispatch, and delivery.
Multiple Payment Options: Payment options include credit card, Stripe, and cash on delivery.
Order History: Users can view their order history and quickly reorder past items.
Promotions & Offers: The app integrates promotions, discount codes, and special offers to incentivize customers.
Support Center: A dedicated section for users to contact support regarding order issues, refunds, or general inquiries.
Rating & Reviews: Users can rate and review dishes and restaurants, contributing to the community-driven feedback system.

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